Home Energy

Warmer Homes Scotland

Warmer Homes Scotland is designed to help vulnerable people make their homes warmer and more comfortable by installing a range of energy saving measures.

Since Warmer Homes Scotland was launched (figures up to 30 September 2019) 93% of customers who have qualified for help from Warmer Homes Scotland have received completely free energy efficiency measures.

  • Over 17,000 households have had energy saving measures installed through the Warmer Homes Scotland scheme.
  • Most have received measures valued at over £4,000.
  • The most common measures installed are a new gas boiler (to make creating heat more efficient) and/or insulation (to keep the heat in better).
  • Homes with energy saving measures installed under Warmer Homes Scotland will see the energy efficiency rating of the property increase by an average of approximately 20%.

As well as a warmer house, those who have qualified for the scheme have saved an average of £300 per year on their energy bills.

Who is the scheme for?

The Scottish Government is offering assistance to homeowners and private sector tenants struggling to heat their home, who have lived in their property for at least 12 months, and who meet the qualifying criteria. For more information about the scheme, and to check if you qualify, please contact Home Energy Scotland on 0808 808 2282 and an energy advisor will be happy to assist you. 

What support is available?

From 1 August 2017, restrictions were applied to the measures available under Warmer Homes Scotland (WHS) to customers living in privately rented properties. Private Rented Sector (PRS) properties covered by the statutory Repairing Standard will no longer receive measures that a landlord is legally obliged to provide. These customers are still eligible for other measures available under Warmer Homes Scotland if they are recommended for the property.

What is the Repairing Standard?

The Repairing Standard, contained in the Housing (Scotland) Act 2006, covers the legal and contractual obligations of private landlords to ensure that a property meets a minimum physical standard.

Under the Repairing Standard landlords have a duty to ensure installations for supplying water, gas and electricity and for sanitation, space heating and heating water must be in a reasonable state of repair and in proper working order.

Which WHS properties are covered by the Repairing Standard?

All PRS properties are covered by the Repairing Standard except the following tenancies which:

  • are on agricultural land and began before 2003;
  • began after 2003 and specifically state that they are regulated by the Agricultural Holdings (Scotland) Act 1991[1];
  • are not short lets for grazing or mowing (a lease of less than 364 days, held during a specified period of the year);
  • are not held by an employee of the landlord;
  • are crofts[2]; or
  • are on a holding and are covered by any provision of the Small Landholders (Scotland) Acts 1886 to 1931[3]. 



[3] Small Landowners Act 1886 to 1931

Who is eligible?

The eligibility criteria is summarised below. If you do not meet the criteria for Warmer Homes Scotland you might be eligible for assistance through the interest free loan scheme or one of the many Area-Based Schemes. One call to Home Energy Scotland on 0808 808 2282 will put you in touch with an advisor who can advise you on what support you can benefit from.

The household must meet all of the following criteria.

  • Be homeowners or the tenant of a private-sector landlord;
  • Live in the home as their main residence;
  • Have lived there for at least 12 months (unless in receipt of a DS1500 certificate);
  • Not have received support for energy efficiency measures through Warmer Homes Scotland or HEEPS ABS funding in the last five years;
  • Live in home with an energy rating of 67 or lower and which has a floor area of 230m2 or less.
  • Live in a home that meets the tolerable living standard set out in the Housing (Scotland) Act 2006 or, where the home does not meet the tolerable living standards, this will not impact on the effectiveness of the measures recommended for installation under the scheme.

 Meet one of the following conditions:

  • Be of pensionable age, have no working heating system and be in receipt of a passport benefit;
  • Be aged over 75 and in receipt of a passport benefit;
  • Be pregnant and/or have a child under the age of 16 and be in receipt of a passport benefit;
  • Have a disability and be in receipt of any level of Personal Independent Payment (PIP);
  • Have a disability and be in receipt of high rate Disability Living Allowance (DLA) (care or mobility component);
  • Have a disability and be in receipt of low/medium rate Disability Living Allowance (DLA) (care or mobility component) and be in receipt of an income-related benefit;
  • Be a carer in receipt of Carer's Allowance;
  • Have been injured or disabled serving in the Armed Forces and be in receipt of Armed Forces Independence Payment/War Disablement Pension;
  • Have an injury or disability from an accident or disease caused by work and be in receipt of Industrial Injuries Disablement Benefit.

 The passport benefits are:

  • Guarantee element of the Pension Credit;
  • Attendance Allowance;
  • Universal Credit or any of the benefits due to be replaced by Universal Credit (Income Based JSA, Child Tax Credit, Working Tax Credit, Employment and Support Allowance, Income Support, Housing Benefit);
  • Council Tax Reduction (excluding 25% discount for single occupancy);
  • Carer’s Allowance;
  • Have a disability and be in receipt of high rate Disability Living Allowance (DLA) (care or mobility component);
  • Personal Independence Payment (PIP)
  • Armed Forces Independence Payment;
  • War Disablement Pension;
  • Industrial Injuries Disablement Benefit.

What is the process?

Simply call the Home Energy Scotland hotline on 0808 808 2282 and they can guide you through the process and refer you to our chosen provider, Warmworks Scotland, if you meet the qualifying criteria. Home Energy Scotland is a free and impartial advice service that is backed by the Scottish Government to help homeowners have a warmer home and lower their fuel bills.